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Obtaining and managing Computing ID

Currently at 天美mv天美

How do I update my external email address?

Students:

  • Log in to
  • Select Student Centre
  • In the section with the heading 鈥淧ersonal Information鈥, select 鈥渆mail鈥 from the 鈥渄rop down at the bottom of the section
  • In the 鈥淓mail Type鈥 column, choose 鈥淥ther鈥, enter your external email address and click Save

Staff/Faculty:

  • Log in to https://myinfo.erp.sfu.ca
  • In the 鈥淓mployee Self Service鈥 page, select 鈥淧ersonal Details鈥, then 鈥淐ontact Details鈥 on the following page
  • If you have an external email address set, it will be listed as 鈥淥ther鈥. If the address is not current and correct, click the 鈥>鈥 to the right of your listed address
  • On the dialogue box that appears, ensure that 鈥淓mail type鈥 is set to 鈥淥ther鈥 and enter your preferred external email address. Click 鈥淪ave鈥 when done.
  • If you do not have an 鈥淥ther鈥 address listed, click the 鈥+鈥 icon in the Email section of the Contact Details page to add a new address

Notes: Your external email address will be updated overnight and will be available to be used to assist you in resetting your password easily as well as an alternative method of contacting you should your 天美mv天美 Computing Account become compromised or other reasons where communicating with you is not possible using your 天美mv天美 Computing Account.

What happens to my Computing ID when I have another role at 天美mv天美?

One person, one Computing ID. Your Computing ID stays the same when you switch to another role or have additional roles at 天美mv天美. You may be a student who works part-time at 天美mv天美 as a staff, or a staff who studies part-time as a student. You will only have one personal Computing ID regardless of how many roles you have at 天美mv天美.

New to 天美mv天美

When will I receive my Computing ID?

For students

  • Check your non- 天美mv天美 email address for an email with the subject line of "Your 天美mv天美 Computing ID is available".
  • You will only receive this email after accepting 天美mv天美's offer of admission by paying the deposit. Depends on when your first semester is, you will receive the email at the following scheduled time:
    • Starting in September: Email sent in mid-June
    • Starting in January: Email sent in mid-October
    • Starting in May: Email sent in mid-February
  • If you confirm your offer of admission after the scheduled date, you will be sent an email within 5 days of paying your deposit.

For faculty and staff

  • Check your non- 天美mv天美 email address for an email with the subject line of "Your 天美mv天美 Computing ID is available".
  • You will receive this email after your initial hiring information has been processed by your department and Human Resources.

Leaving 天美mv天美

Will I be able to access 天美mv天美 systems after leaving 天美mv天美?

Will I be able to access 天美mv天美 systems after leaving 天美mv天美?

If you're a student (including alumni), staff member, or faculty member leaving 天美mv天美 for reasons other than retirement, please be aware of the following changes regarding your 天美mv天美 Computing account:

  • One year after your final active term at 天美mv天美, your 天美mv天美 Computing account will transition into an 天美mv天美 Limited Access ID account.
  • Two years from your final active term (a year after the first change), your 天美mv天美 Mail account will be permanently deactivated. This means that all contents, including emails and attachments, will be irretrievably erased.

    Therefore, to prevent loss of important information, we strongly suggest transferring essential emails and files from your 天美mv天美 Mail to another account or storage option prior to these transitions.
Period Access level Notifications Accessible services
Inaccessible services
Within 1 year of graduation Full No change
All Services None
Conversion Period (Starts 1 year after graduation, lasts for 12 weeks) Full Yes, regarding change All Services None
After Conversion Period (Approximately 1 year + 12 weeks after graduation) Limited (Limited Access ID) N/A
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